Refund Policy

This Refund Policy explains the terms under which Upside issues refunds for its programs and services.

Program refunds

Eligibility for a refund, and the conditions attached to it (such as completing required work or meeting participation requirements), are set out in the agreement you accept when you enroll. Please review those terms carefully before purchasing.

Guarantees

Any guarantee we offer — including performance-based guarantees — is subject to the conditions described at enrollment. Guarantees are not unconditional promises of earnings and require you to complete the specified actions within the stated timeframe.

How to request a refund

• Contact us using the details on our Contact page with your name and purchase details.
• We will review your request against the terms you accepted at enrollment.
• Approved refunds are returned to the original payment method.

Processing time

Once a refund is approved, it typically takes 5 to 10 business days to appear on your statement, depending on your payment provider.

Questions

If you're unsure whether you qualify for a refund, reach out through the details on our Contact page and we'll walk you through it.